Visitor Access Guide for Cape Naturaliste Lighthouse

You will find the entry welcoming and accessible, with ramp access and helpful staff on site.

• Step-free and slip-resistant access via a ramp.
• Wide doors and wheelchair-accessible counters.
• Clear signage with high contrast and easy-to-read fonts.
• Bookings are essential and can be made online, by phone, or by email.

• We offer complimentary admission for a carer or companion accompanying a guest with a valid Companion Card.

• As some of our tours have limited capacity, we recommend booking in advance to ensure a place for you and your companion on your preferred tour.

• To make a booking, please call (08) 9757 7411 or email [email protected].

Accredited assistance dogs are welcome across the Cape Naturaliste Lighthouse site. As the lighthouse is situated within Leeuwin-Naturaliste National Park, general pet access is restricted under the regulations of the Western Australian Parks and Wildlife Service.

• For more information, visit Pets in Parks – Department of Biodiversity, Conservation and Attractions.
• Please call ahead on (08) 9757 7411 and provide proof of service dog certification on the day of your visit.
• Assistance animals must wear an identifying harness or vest.
• Due to narrow stairs, assistance animals may not be able to accompany visitors into the lighthouse tower. Our team can help discuss alternate arrangements.

The site includes a combination of natural landscapes, heritage buildings and developed visitor areas. Many spaces are accessible to people using mobility aids.

• Step-free access to the ticket office, Lightkeepers’ Museum, and observation platform.
• Accessible toilets at the car park and within the main grounds.
• Baby change tables are available within accessible toilets.
• Wide, hard-surfaced boardwalks and asphalt paths with rest stops throughout the site.
• Ramps in place across key visitor areas with compliant gradients and handrails.
• Path to the lighthouse base includes a moderate incline; assistance may be helpful.
• Entry to the museum is step-free. This heritage building may include narrower doorways than modern standards .

The lighthouse tower has 59 steps and no lift. The tour includes multiple rest stops and guided commentary at each landing.

• A moderate fitness is required to reach the balcony.
• The tower is not accessible to wheelchairs or prams.
• Verbal commentary is provided by guides at rest platforms.
• Visitors not joining the tour can enjoy the accessible Lightkeepers’ Museum, observation platform and grounds with a Heritage Pass.

Accessible toilets are available in the car park and within the main grounds

• Step-free entry and wide door access.
• Accessible toilets with grab rails and sufficient turning space.
• Baby change tables are available within accessible toilet facilities.
• Facilities are clearly signed and easily located from the main pathways.

We recommend dressing for the outdoor environment.

• Flat-soled, enclosed shoes are recommended.
• Sun protection and insect repellent are recommended.
• Weather conditions can vary. Please check the forecast and bring suitable clothing.

Cape Naturaliste can be busy during weekends and school holidays. We aim to support visitors with sensory sensitivities in planning a comfortable experience.

• Quietest times are weekday mornings.
• Small tour groups (max. 10 guests) support a more comfortable experience.
• Quiet seating areas are available indoors and throughout the grounds.
• A Social Story is in development to support pre-visit planning.

We are working to support visitors with low vision or hearing impairment through inclusive design and interpretation.

For visitors who are blind or have low vision:

• High-contrast, large-font signage is used site-wide.
• Matte, low-sheen finishes used on interior surfaces.
• Verbal storytelling is a key part of the guided tour.

For visitors who are Deaf or hard of hearing:

• Tours are delivered verbally in small groups.
• Visual interpretation is available in the Lightkeepers’ Museum.

The site has clear emergency procedures in place and is equipped to support visitors with access needs. While all ground-level evacuation routes are step-free, please note that the lighthouse tower can only be accessed via stairs.

• Ground-level evacuation routes are at least 900 mm wide and step-free.
• Exits are clearly signed with visual and tactile markers.
• Audible and visual evacuation alarms are installed.
• Staff are trained in evacuation support and first aid.
• A defibrillator and first aid kit are available on site.
• Visitors who may require assistance are encouraged to advise the staff on arrival.
• Note: The lighthouse tower is not wheelchair accessible and includes 59 steps.